Help

Monthly is $30/month. Annual is $320/year, saves $40 and includes $100 of purchase credit each year. The Family Plan adds $3/month or $32/year. Prices are in Canadian dollars plus applicable tax.

Go to My home → Manage billing → Cancel. Your membership stays active until the end of the period you've paid for, and you won't be charged again.

Annual memberships can be refunded within 14 days of purchase or renewal, less any member credit used. Monthly charges aren't refunded. The details are in our Terms of Use.

Use Manage billing on your dashboard. The change is prorated, and your Family Plan moves to the matching price automatically.

Yes. We email you before your annual membership renews, with the date and amount.

Both are in Manage billing. Stripe also emails a receipt for every payment.

Annual members get $100 when they join and again at each annual renewal. Monthly plans don't include credit.

No. It resets to $100 at each renewal. Credit has no cash value and can't be transferred or refunded.

Each home has one owner account. If someone has already claimed yours, contact us and we'll sort it out. If it's a family member, ask them to invite you with the Family Plan.

Turn on the Family Plan from your dashboard, then invite up to five people by email. Each gets their own login.

Only you and the family members you invite. We don't sell your information. See our Privacy Policy.

Email privacy@hauspass.ai. We respond within 30 days.

Use the unsubscribe link in any marketing email, or Email preferences on your dashboard.